Frequently Asked Questions
How does your service work?
We provide delivery from your favorite Paducah restaurants to homes, businesses, hospitals, and colleges. Really, anywhere you want food, we'll take it there. Orders can be placed online on our website, mobile app or you can call 931-494-6784.
How much is the delivery fee?
The delivery fee starts at $4.95 within first 4 miles of the restaurant chosen and then only $5.95 for 4.1-10 miles from the restaurant.
How long does it take for a delivery?
Normally we quote around 45 minutes to an hour for the average delivery. Some orders may take longer depending on the distance, driver availability, size of the order, and which restaurants the order is from. Please be aware that we are working with some of the most popular restaurants in town and together we are working hard to provide the best customer service possible in a timely manner.
Can I place orders from multiple restaurants?
SURE! We offer the option to place orders from two separate restaurants. You must meet the minimum order requirement plus the delivery fee for each restaurant that you order from.
Is gratuity for the driver included in the price of the order?
No, our drivers are paid with tips. Please take into consideration the work of our mobile wait staff to deliver your food promptly and professionally.
What areas are available for delivery?
The best way to find out if we deliver to your area is to create an account and type in your address. The website will tell you whether we are able to offer delivery to your area. Should you have a question about a specific area please give us a call!
1. What personally identifiable information is collected from you through the web site, how it is used, and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for https at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Your Access To and Control over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
1. See what data we have about you, if any.
2. Change or correct any data we have about you.
3. Have us delete any data we have about you.
4. Express any concern you have about our use of your data.